Authors: Akalewold T Gebremeskel, Akaninyene Otu, Seye Abimbola, Sanni Yaya

Type of publication: Article

Link to the original document

Community and community health worker engagement

Community engagement plays role in resilience, and community health workers serve as a bridge between communities and health systems, but are only 3% of the world’s health manpower. This gap has been magnified by the COVID-19 pandemic with limited community engagement in health planning and delivery, poor risk communication and advocacy. The population density of community health workers varies across Africa, from 0.5 to 1 per 1000 people. Community health workers are organised in very different ways across various African countries. In many countries, they receive narrowly focused training, are largely underpaid, are under-utilised and are poorly integrated in health systems in the region. These deficiencies are likely to have impacted negatively on the COVID-19 response at the community level.

Most public health measures to control COVID-19 are required to be implemented at community level, and so community health workers are playing a pivotal role in fighting the COVID-19 pandemic, especially in weak health systems. However, pre-existing shortage of community health workers is affecting their capacity to respond to COVID-19, a pandemic that has revealed that community health workers are equally exposed to infections and mental health related risks with the later tending to be under-recognised and poorly managed. Barriers to community engagement with health include limited logistic supply, fragmentation of services, poor coordination and competing non-governmental organisations.

To build resilient health systems, securing community buy-in is vital. Priority should be given to addressing social determinants of health as critical components for achieving universal health coverage. In South Africa, for example, the unique challenges of the COVID-19 pandemic changed the way community organisations worked for the better. Organisations that worked in silos during other emergencies had to pool their expertise and resources to form collaborative networks, with positive results. In Tanzania, a combination of financial and non-financial incentives was shown to be effective in boosting the motivation and satisfaction of health workers. The provision of non-financial incentives, such as community recognition, acquisition of knowledge and skills as well as personal development, appear to be low-hanging fruits that could be harnessed even in low-resource settings. There is a need to adjust the training of community health workers to produce broadly proficient community workers who can address multiple health problems.

Mottos like ‘universal health coverage’ and ‘no one left behind’ cannot be achieved without training and deploying more community health workers. These health workers will require infection prevention training and improved access to physical and mental health services. They will need to be supported by the establishment of more rapid resource flow channels and integrating technology to create robust health information systems. Improving job satisfaction among health workers is crucial and this is likely to be achieved by providing both professional and financial incentives. Advocacy will be required at several levels to promote respect and protect the community health role within the formal health system.

Medical and diagnostic supplies

Lack of investment in medical and diagnostic supplies has made it harder for African nations to effectively respond to COVID-19 along with other health issues such as the HIV/AIDS pandemic and maternal and child health. Early on in the COVID-19 pandemic, there were reports of lack of personal protective equipment, shortage of intensive care units and ventilators in Egypt, Kenya, South Africa and Zimbabwe. All African countries are net importers of medical and pharmaceutical products, with Africa importing 94% of its pharmaceuticals in total. Local manufacturers produce 25%–30% of pharmaceuticals and less than 10% of medical supplies that are on the African market. In addition, largely government-led, the health product supply chains in the region appear to be inflexible for forecasting, procuring, storing, distributing and monitoring essential medicines and medical supplies.

Many African countries lack a national regulation system for medical products, including for medicines (drugs), vaccines, blood products, diagnostics and medical devices, which are critically important for healthcare delivery. Notably, there is evidence of shortage of medicines and supplies compared with demand leading to inefficient and low quality of healthcare and low quality of medicines especially in a poorly regulated environment. Lack of medicines or point-of-care diagnostic testing kits result in referrals to other facilities, thereby creating access issues among disadvantaged populations. Furthermore, the patients are exposed to long waiting times, poor infection control practices, extra costs, unsafe and low-quality healthcare.

During the current COVID-19 pandemic, intra-country supply chains within many African countries appear to have been affected in the same way as extra-continental supply chains. COVID-19 has affected passenger and cargo transport with direct impacts on supply chains within the region. The border closures have also slowed and even halted the flow of goods in many countries. This pandemic has effectively exposed the vulnerability of the African health systems that is created by this overdependence on imports for pharmaceutical and medical supplies.

Ensuring availability of medical and diagnostic supplies will require addressing key dimensions of access such as availability and affordability. In many African countries, the government is solely responsible for providing medical and logistic supplies in the face of competing demands on scarce resources. There is a need to create collaborations between governments, pharmaceutical companies and developers of diagnostic equipment to circumvent some of the constraints relating to supply chain, prices and procurement processes. In addition, robust and effective regulatory systems are needed to guarantee the quality, safety and efficacy of medical products while promoting regional and trade and socioeconomic advancement.

Data governance and stewardship

Reliable health data can transform health systems by guiding policy decision and catalysing timely responses. Despite improvements in data quantity, the coverage, quality, frequency and capacity to use and manage health sector data have been limited in the region. The general availability of data on health outcomes is low at 28.9%. Hence, reliable data on COVID-19 trends have been scarce and many governments in the region have been forced to make policy decisions ‘in the dark’. In 1998, the WHO introduced a strategy to detect, report and effectively respond to priority diseases, and to integrate multiple existing vertical surveillance systems and linking laboratory and other data sources for public health action.

However, the challenges of health data generation, transmission, analyses, dissemination and utilisation for action in the region have persisted. Given the pivotal nature of this resource, the African Union has been promoting technology-assisted disease surveillance two times per day to improve COVID-19 prevention, diagnosis, treatment and control among member states. There are debates as to whether digital health technology solutions are appropriate in rural African settings, where infrastructure such as electricity, mobile telephony and internet connectivity are lacking. Finding sustainable and cost-effective ways to mitigate these drawbacks should be the focus. The utility of paper-based data is clearly limited in the today’s fast-paced world.

Actors in a health system, like any other business enterprise, need data to effectively respond to health system challenges and track progress. Enhanced data stewardship and data governance systems are required across Africa. The Protection of Personal Information Act (POPI) which provides specific legislation for health data in South Africa is one example of such a data governance system. Data stewardship/management refers to the systematic process of data collection, sharing and analysis. Data governance addresses policy setting, organisation and establishment of accountability frameworks with respect to health data. A governance model that protects data without impeding access to population health data is required. Coordinated efforts are needed to strengthen evidence-based practice while generating robust evidence to guide timely response and promote better health outcomes.

Health systems need training, supply of technology and transfer from paper-based to electronic data collection systems. The last two decades have witnessed the rise of mobile health, incorporating mobile phones, tablets and other wireless devices into heath programmes. This high mobile phone penetration in Africa can be leveraged to organise training and disseminate vital information for tracking, monitoring and addressing emerging needs in disease outbreak situations. During the Ebola outbreaks in West Africa in 2014–2016, mobile phone data were used to model travel patterns, and hand-held sequencing devices permitted more effective contact tracing and a better understanding of outbreak dynamics.

Health infrastructure development

The amount spent on health has been abysmally low, especially in sub-Saharan Africa, and the poor level of health infrastructure in countries such as Tanzania, Zimbabwe, Kenya and Nigeria has been linked to lack of long-term investment in health. Hence, there is less health infrastructure development with a plethora of under-funded public health facilities in the region. There are deep-seated challenges posed by poor construction and lack of appropriate technology which are compounded by wrong siting/location of key health infrastructure due to political considerations. Health infrastructure development in many African countries is controlled by governments. It is hard for public organisations and governments alone to respond sufficiently. This makes a case for diversifying responsibility among key players and establishing partnerships with private (including non-profit) actors within and across countries in the region.

While many are clearly struggling to achieve universal health coverage, budget allocations for health infrastructure increased in 48 sub-Saharan African countries between 2000 and 2015. This increase has been linked to a reduction in maternal mortality and morbidity by almost a quarter. Life expectancy among mothers also increased by 4 years. But the COVID-19 pandemic has revealed some weaknesses: a shortage of intensive care units, ventilators and personal protective equipment with the capacity of many health facilities to cope with the large numbers of patients with COVID-19 and infections among health workers. In April 2020, WHO reported that there were just 2000 ventilators across 41 sub-Saharan African countries and 5000 intensive care beds across 43 sub-Saharan African countries.

Health infrastructure development is required to facilitate the seven domains of quality—patient experience, effectiveness, efficiency, timeliness, safety, equity and sustainability. A robust engagement with the private sector in health system financing and administration could potentially address some infrastructural limitations. This could be achieved by carefully regulated public private partnership to promote resource sharing, collaboration, competitiveness and economies of scale, especially in countries with strong public finance management and regulatory capacity. The private sector can contribute to the delivery of assets, technology, services, capital, for healthcare infrastructure development and operations. However, public private partnership requires that governments have the necessary regulatory capacity to ensure that the drawbacks of neoliberal policies are curtailed. They are not advisable otherwise.

So far, the contribution of public private partnerships to health service delivery and financing have been seen in some African countries. However, these contributions are minimal in pharmaceuticals, digital health technology, quality assurance, diagnostic, laboratory and professional training. More efforts and regulatory attention are required to fill gaps in the existing public private partnership frameworks. Majority of Africans live in rural areas and obtain their livelihood within informal sector; many are unable to pay for healthcare from their pocket or payrolls. Data from many African countries suggest that in a context of high informality of labour markets, tax-financed national health systems is a particularly viable mechanism for mobilising resources for the health sector. It is also important to scale up collaboration with local and international civil society organisation for resource mobilisation while harmonising these efforts with local context and priority.

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